If you are experiencing a network down emergency please contact the AMPATH NOC at:

+1-317-278-6630 ( 24x7x365 )

AMPATH's On-Call Schedule is as follows:

Level1 Contact: 

Mr. James Grace
Cell: 305-332-6521
Landline: 305-348-8077
jgrac002@fiu.edu

To escalate your issue to a Level2 contact or for further technical information on the AMPATH IXP, please contact:

Mr. Ernesto Rubí
ernesto@cs.fiu.edu
Landline: +1-305-348-8077
Cell: +1-786-282-6783

For information regarding international R&E networks please contact:

Mr. Chip Cox
chip@fiu.edu
+1-615-424-0615

Our regular network maintenance hours are from 5:30am to 7:30am EST (9:30 to 11:30 UTC).